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Collision Center

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IN-HOUSE BODY SHOP



Frequently Asked Questions

Q: How many estimates am I required to get before I can have my car repaired?

A: Only one. You have the right to have your car repaired at the facility of your choice. We would be happy to work directly with your insurance company on your behalf.

Q: My insurance company wants me to go to one of their Direct Repair shops. Do I have to?

A: Absolutely Not. You always have the choice of repair shops. You may leave your vehicle at Downsview Chrysler and have your insurance company inspect it at our facility.

Q: What do you need to begin the repairs on my vehicle?

A: All we need is a claim number from your insurance company. We will handle all of the details of your vehicle?s repair directly with your insurance company.

Q: Is my vehicle safe to drive after an accident?

A: You should never drive a vehicle that is unsafe. Unsafe damage includes, but is not limited to: Steering problems, wheel/tire damage, door does not open/close, broken headlamp/tail lamp, signal. If you think it?s unsafe, it probably is.

Q: Why is your estimate different from other shops I?ve visited?

A: Estimates vary for many reasons. Primarily estimate vary because they are only an approximation of the damage to your vehicle. When comparing estimates you may notice repair items not included. If you have any question on differences, please ask.


Hours

  • Monday: 8:00 AM TO 6:00 PM
  • Tuesday: 8:00 AM TO 9:00 PM
  • Wednesday: 8:00 AM TO 6:00 PM
  • Thursday: 8:00 AM TO 6:00 PM
  • Friday: 8:00 AM TO 6:00 PM
  • Saturday: 8:00 AM TO 1:00 PM
  • Sunday: Closed

Contact Information

DOWNSVIEW CHRYSLER
body_shop Body Shop:
1-888-683-4143

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