Q: How many estimates am I required to get before I can have my car repaired?
Only one. You have the right to have your car repaired at the facility
of your choice. We would be happy to work directly with your insurance
company on your behalf.
Q: My insurance company wants me to go to one of their Direct Repair shops. Do I have to?
Absolutely Not. You always have the choice of repair shops. You may
leave your vehicle at Downsview Chrysler and have your insurance company
inspect it at our facility.
Q: What do you need to begin the repairs on my vehicle?
All we need is a claim number from your insurance company. We will
handle all of the details of your vehicle?s repair directly with your
Q: Is my vehicle safe to drive after an accident?
You should never drive a vehicle that is unsafe. Unsafe damage
includes, but is not limited to: Steering problems, wheel/tire damage,
door does not open/close, broken headlamp/tail lamp, signal. If you
think it?s unsafe, it probably is.
Q: Why is your estimate different from other shops I?ve visited?
Estimates vary for many reasons. Primarily estimate vary because they
are only an approximation of the damage to your vehicle. When comparing
estimates you may notice repair items not included. If you have any
question on differences, please ask.